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WooCommerce Integration

You can connect a WooCommerce store to Sequenzy with the Sequenzy WooCommerce plugin. Once connected, Sequenzy can sync store data, track customer activity, and power WooCommerce recovery flows.

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What It Does

  • Sync products, customers, guest buyers, and orders
  • Deliver cart and checkout activity to Sequenzy
  • Let you run a manual store sync from Settings -> Integrations
  • Show plugin connection health in Sequenzy

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How To Connect

  1. Open Settings -> Integrations in Sequenzy.
  2. Find WooCommerce and click Install Plugin.
  3. Download the plugin ZIP.
  4. In WordPress, go to Plugins -> Add Plugin -> Upload Plugin, upload the ZIP, and activate it.
  5. Open WooCommerce -> Sequenzy in WordPress.
  6. Click Connect to Sequenzy.
  7. Sign in to Sequenzy, choose the company, and approve the connection.
  8. Return to WordPress and finish the connection if the plugin asks you to confirm.
You need owner or admin access to the selected company to approve the connection.

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What Syncs

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Store Data

  • Products
  • Registered customers
  • Guest buyers
  • Orders

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Recovery Events

  • ecommerce.cart_started
  • ecommerce.cart_cleared
  • ecommerce.checkout_started

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Manual Sync

You can click Sync Store in Settings -> Integrations to request a fresh WooCommerce sync from Sequenzy.

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Managing The Integration

  • The initial sync starts automatically after approval
  • You can reconnect or disconnect the integration from Settings -> Integrations
  • Sequenzy shows whether the plugin is connected and when it was last seen
  • Manual sync requests are supported for plugin-connected stores

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Current Beta Scope

  • Product, customer, guest buyer, and order sync
  • Cart and checkout event delivery
  • Manual sync from Sequenzy
  • Connection health and diagnostics

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Current Limitations

  • No automatic plugin updates yet
  • No marketplace packaging yet
  • ecommerce.cart_started only works when WooCommerce already knows the shopper email
  • Truly anonymous guest carts cannot be recovered until the shopper identifies themselves